The Government of India has an online Grievance forum at

http://www.pgportal .gov.in

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like:
                                                       
1) Railways                                                           
                                                                       
2) Postal                                                             
                                                                       
3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL)  & Mahanagar  Telephone Nigam Limited (MTNL )                                       
                                                                       
4) Urban Development  ( Delhi Development Authority (DDA) , Land & 
Development Office (L&DO) , Central Public Works Department (CPWD) , etc)
                                                                     
5) Petroleum & Natural Gas                                           
                                                                       
6) Civil Aviation  ( Air India , Airports Authority of India , etc)
                                                                       
7) Shipping , Road Transport & Highways                               
                                                                       
Tourism                                                           
                                                                       
9) Public Sector Banks
   
Allahabad Bank   Andhra Bank   Bank of Baroda   Bank of India   Bank of  Maharashtra   Canara Bank   Central Bank of India   Corporation Bank Dena Bank   Indian Bank
Indian Overseas Bank   Industrial Development Bank of India Ltd
National Bank for Agriculture and Rural Development Oriental Bank of Commerce
Punjab & Sind Bank   Punjab National Bank Small Industries Development Bank of India   State Bank of Bikaner & Jaipur   State Bank of Hyderabad   State Bank of India
State Bank of Indore   State Bank of Mysore   State Bank of Patiala
State Bank of Travancore   Syndicate Bank   UCO Bank   Union Bank of India
United Bank of India   Vijaya Bank                                             
                                                                       
10) Public Sector Insurance Companies
                                 
GIC of India   Life Insurance Corporation of India   National Insurance Company Ltd.   The New India Assurance Company Ltd.   The Oriental Insurance Company Ltd.   United India Insurance Company Ltd.       
                                                                       
11) National Saving Scheme of Ministry of Finance                     
                                                                       
12) Employees' Provident Fund Organization                           
                                                                       
13) Regional Passport Authorities
                                   
Regional Passport Office, Ahemadabad   Regional Passport Office, Amritsar
Regional Passport Office, Bangalore   Regional Passport Office, Bareilly
Regional Passport Office, Bhopal   Regional Passport Office, Bhubaneswar
Regional Passport Office, Chandigarh   Regional Passport Office, Chennai
Regional Passport Office, Cochin   Regional Passport Office, Coimbatore
Regional Passport Office, Dehradun   Regional Passport Office, Delhi
Regional Passport Office, Ghaziabad   Regional Passport Office, Goa
Regional Passport Office, Guwahati   Regional Passport Office, Hyderabad
Regional Passport Office, Jaipur   Regional Passport Office, Jalandhar
Regional Passport Office, Jammu   Regional Passport Office, Kolkata
Regional Passport Office, Kozhikode   Regional Passport Office, Lucknow
Regional Passport Office, Madurai   Regional Passport Office, Malappuram
Regional Passport Office, Mumbai   Regional Passport Office, Nagpur
Regional Passport Office, Patna   Regional Passport Office, Pune   
Regional Passport Office, Raipur   Regional Passport Office, Ranchi
Regional Passport Office, Shimla   Regional Passport Office, Srinagar
Regional Passport Office, Surat   Regional Passport Office, Thane   
Regional Passport Office, Trichy   Regional Passport Office, Trivandrum
Regional Passport Office, Visakhapatnam                               
                                                                       
14) Central Government Health Scheme                                 
                                                                       
15) Central Board of Secondary Education                             
                                                                       
16) Kendriya Vidyalaya Sangathan                                     
                                                                       
17) National Institute of Open Schooling                             
                                                                       
18) Navodaya Vidyalaya Samiti                                         
                                                                       
19) Central Universities                                             
                                                                       
20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation
under Ministry of Labour                                             

Many of us say that these things don't work in India.

Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of
the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

Can you imagine this is happening in INDIA?

So use this grievance forum and educate / inform others who don't know about this facility.  This way we can at least raise our concerns instead of just talking about
the 'System' in India.

PLEASE CIRCULATE THIS INFORMATION IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW & FORWARD THIS MAIL TO AS MANY AS POSSIBLE.

Thanks For Imformation It's Very Valueble For Me