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    Author Topic: Now call Centers to Answer RTI Query over Phone.  (Read 181 times)
    Khabri
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    « on: July 17, 2008, 09:57:51 AM »

    Good Idea though.. I wish if it could be reality soon !

    Taking a leaf out of Bihar's book, the department of information technology (DIT) has come up with the idea of setting up an RTI call centre which will allow applicants to seek information over the phone from any of the central government departments and organizations across the country.

    The call centre will save citizens the trouble not only of writing and posting the RTI applications to different public authorities but also of buying postal orders or demand drafts for paying the nominal fee of Rs 10.

    All that the applicant will have to do is to make his query over the phone and the call centre will do the rest: It will convert his taped request into a written application and forward the same to the public authority concerned for providing the desired information within the provisions of the RTI Act.

    The department of personnel and training (DoPT), which is the nodal agency for RTI, is holding a meeting this Friday to consider DIT's radical proposal labelled "Phone pe RTI."

    Officials from MTNL and BSNL have also been invited to the meeting since the proposed call centre is meant to have one number throughout the country and calls to that number are meant to be treated as local calls every where.
    Src: TimesofIndia
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